2. How We Use Cookies
We use cookies strictly for platform functionality, security, and service reliability. Our cookies fall into two categories:
- Essential Cookies (Strictly Necessary)
- Functional Cookies
We do not use cookies for advertising, behavioral tracking, or profiling.
3. Essential Cookies (Strictly Necessary)
These cookies are required for Vorden to function. They cannot be disabled without impairing core platform functionality. No consent is required for these cookies under applicable law, as they are strictly necessary for the provision of the service you have requested.
| Cookie | Purpose | Duration |
|---|---|---|
| Session Cookie | Maintains your authenticated session while using the platform. Required for secure navigation between pages and features. | Expires when the browser is closed |
| Authentication Token | Stores your encrypted authentication token to verify your identity and maintain a secure session. | Expires per security policy (short-lived, with refresh rotation) |
| CSRF Token | Protects against Cross-Site Request Forgery attacks by validating that requests originate from the legitimate platform interface. | Expires when the browser is closed |
| Locale Preference | Stores your selected language preference to serve the platform interface in your chosen language. | 12 months |
4. Functional Cookies
These cookies enable additional functionality and service reliability. They are used to enhance your experience and ensure the platform operates correctly.
| Cookie / Technology | Provider | Purpose | Duration |
|---|---|---|---|
| Payment Processing | Third-party payment processor | Facilitates secure payment processing and fraud prevention. The payment processor may set cookies to verify payment sessions and protect against fraudulent transactions. | Per the payment processor's cookie policy |
| Error Monitoring | Operational monitoring provider | Enables application error monitoring to identify and resolve platform issues. Monitoring cookies help correlate error reports with user sessions for debugging purposes. Personal data is scrubbed before transmission. | Per the provider's cookie policy |
| Theme Preference | Vorden | Stores your display preference (dark mode or light mode) so the platform renders with your chosen visual theme on subsequent visits. | 12 months |
5. Cookies We Do NOT Use
Vorden is committed to privacy-first practices. We want to be transparent that Vorden does not use:
- Advertising cookies or retargeting cookies
- Third-party tracking cookies (such as analytics or advertising networks)
- Social media tracking pixels or share-button trackers
- Cross-site behavioral profiling cookies
- Any cookies for the purpose of selling or sharing data with advertisers
6. Managing Cookies
6.1 Browser Settings
Most web browsers allow you to manage cookies through their settings. You can typically:
- View cookies stored on your device
- Delete individual cookies or all cookies
- Block cookies from specific or all websites
- Set preferences to accept or reject cookies automatically
For instructions on managing cookies in your browser, please refer to your browser's help documentation:
- Chrome: Settings > Privacy and Security > Cookies
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and Website Data
- Edge: Settings > Cookies and Site Permissions > Cookies and Site Data
6.2 Important Notice
Please note that essential cookies are required for Vorden to function correctly. If you block or delete essential cookies, you may be unable to log in, maintain a session, or use core platform features. We recommend keeping essential cookies enabled for the best experience.
7. Cookie Retention
| Cookie Type | Retention |
|---|---|
| Session cookies | Expire when the browser is closed |
| Authentication tokens | Expire per platform security policy (short-lived tokens with automatic refresh rotation) |
| CSRF tokens | Expire when the browser is closed |
| Functional cookies (locale, theme) | Maximum 12 months |
| Third-party functional cookies (payment and monitoring providers) | Per the respective provider's cookie policy, but no longer than 12 months |
8. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable regulations. When we make changes, we will:
- Update the "Effective Date" at the top of this document
- Post a notice on the Vorden dashboard
- For material changes, send a notification to the email address associated with your account
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
9. Contact
If you have questions about this Cookie Policy or how we use cookies, please contact us:
Data Protection Officer (DPO) Email: dpo@vorden.ai
LucyHQ, Inc. 131 Continental Dr, Suite 305 Newark, DE 19713, USA Email: legal@vorden.ai Website: https://vorden.ai